★ section · 03 — services

Three things,
done loudly.

We don't do paid social, we don't do influencer, we don't do SEO. We do email, SMS, and the entire owned-channel stack. The narrower scope is the entire point.

★ 01 · flow architecture

The 46-flow library, deployed.

Welcome, abandoned cart, browse-abandon, post-purchase, win-back, replenishment, birthday, holiday, low-stock, restock, VIP, lapsed-VIP, cross-sell, up-sell. Forty-six flows total, each pre-named and pre-segmented. We deploy what your AOV-band needs and skip what doesn't apply.

  • Klaviyo build & tagging architecture from scratch
  • Source-segmented welcome series (paid vs. organic vs. referral)
  • AOV-band-tuned discount strategy per flow
  • Quarterly flow-performance review & iteration
  • Suppression rules, frequency caps, send-time logic
included from ★ tier · loud ($6k/mo) · all 12 core flows
flow · welcome series · 5-step
★ trigger · subscribed list → now
step 1 · founder note → +0h
step 2 · best-sellers → +24h
step 3 · social proof → +72h
step 4 · soft discount → +5d
step 5 · sunset → list → +14d
★ 02 · weekly campaigns
campaign · q4 · week 41
mon · brief approved → owner: client
tue · copy draft 1 → owner: us
wed · design + build → owner: us
thu · subject A/B set → owner: us
★ fri · sends 9:00a → owner: us
mon · retro & data → owner: us

2–4 campaigns a
week. Every week.

Concept, copy, design, build, deploy, retro. You approve a one-page brief on Monday; subscribers see it on Friday. Tuesday and Thursday are quieter copy + design days. Monday morning we walk you through last week's data over Slack.

  • Monday brief approval cadence with founder or marketing lead
  • Concept-through-deploy in 5 business days
  • Subject-line + creative A/B testing on every campaign
  • Weekly Monday retro with year-over-year benchmarks
  • Quarterly campaign-calendar planning offsite
included from ★ tier · louder ($11k/mo) · 3–4 campaigns / week
★ 03 · sms + cross-channel

SMS, tuned not
turned-up.

Attentive, Postscript, Klaviyo SMS. Cross-channel orchestration so a customer doesn't get pinged on three platforms about the same restock. Quiet hours, frequency caps, one suppression source-of-truth. Delivered loud where it matters and quiet everywhere else.

  • Cross-channel suppression source-of-truth
  • Quiet-hour and frequency-cap orchestration
  • Compliance audit (TCPA, CTIA, GDPR)
  • SMS-specific copy & tone training for your team
  • Klaviyo + Attentive deliverability monitoring
included from ★ tier · loudest ($18k/mo) · full cross-channel
sms · cross-channel orchestration
email · low-stock alert → tue 9:00a
★ sms · 12h after open → tue 9:00p
push · suppressed → already-clicked
email · 48h re-tap → thu 9:00a
sms · suppressed → frequency cap
★ what's in / by tier

Coverage by tier.

Plain-language comparison of what you get in each retainer band.

★ capability loud · $6k louder · $11k loudest · $18k
Klaviyo flow build12 corefull 46full 46 + custom
Weekly campaigns2 / week3–4 / week4+ / week
SMS orchestrationbasicfull cross-channel
Strategy review cadencequarterlymonthlyweekly office hours
Dedicated lifecycle managerincluded
Source-segmented welcome seriesincludedincluded
Quarterly campaign-calendar offsiteincluded
Deliverability monitoringmonthlyweeklyreal-time
★ next step

Free flow audit.
Five days.

Send your Klaviyo + Shopify read-only access. Five business days later, you get a 28-page PDF.

Request the audit ★