Every retainer includes the Klaviyo build, weekly campaigns, and quarterly strategy review at minimum. Tier scales with list size and the number of moves we make per week. Six-month minimum across the board.
For brands building the email muscle for the first time. Twelve core flows plus two campaigns weekly.
Full email-program ownership. Forty-six flows, three to four campaigns weekly, monthly creative reviews, basic SMS.
Full email + SMS ownership with a dedicated lifecycle manager. Custom flows beyond the 46-library.
Boundaries clear before kickoff. No surprise invoices.
If yours isn't here, write hello@yourbusiness.com.
Email programs need at least two reporting quarters to show real signal. A welcome series doesn't hit steady-state until month two. Win-back data isn't meaningful until month four. Anything shorter and we'd be billing you to make decisions on incomplete data.
Yes. Quarterly billing comes with a 4% discount. Annual upfront comes with 8%. Most clients stay monthly for the first two quarters, then switch.
Monthly cancel with thirty days' notice, no questions asked. About 72% of clients renew past month twelve. The ones who leave usually leave because they've hired in-house, which we view as a successful exit.
Yes — one-time $4,500 setup in month one across all tiers. Covers Klaviyo build, tagging architecture, and the initial flow deployment. Waived on twelve-month commitments.
We brief and direct. Tier · loudest includes a quarterly photo-shoot offsite with our partner studio in Detroit. Tier · loud and · louder use your existing photo library or a vetted external partner.
No. Performance bonuses bias us toward short-term spikes that decay in two quarters. Our 72% renewal rate is the only performance metric we want our incentives tied to.
If you're not sure which tier fits, the free audit answers that question explicitly.
Request the audit ★