We answer every inquiry within two working days. Consultations are an unhurried hour, complimentary, in the loft or by video. There is tea, sometimes biscuits, and always a notebook open on the bench. Bring a date and a feeling.
If you would rather not start with a form, you can write directly to hello@yourbusiness.com or send us a voice note on the studio phone — both go to the same place.
"The consultation felt like coffee with a friend who happened to be terrifyingly good at flowers. We left with a date, a sample box, and the feeling of having been heard."
The Tannery building, fourth floor, loft 4. There is a freight lift, a buzzer that does not always work, and a door painted a colour Margaux insists is "weak rosé."
By appointment — please email or book a consult before coming up. The bench is always covered in something the cats should not be near.
Closed for the last week of August — we go pick lavender.
By tram: the 4 or the 14 to Old Riverway, four minutes' walk under the bridge.
By bicycle: the river path runs straight to the door; rack on the loading dock, all welcome.
By car: two-hour metered street parking on Riverway; a free lot at the back, last spot is ours.
Step-free entry through the freight lift on the south side. Just buzz, we'll come down.
We share the building with a printmaker, a luthier, and a small natural-wine bar that does a credible negroni. If you are early, the bar is downstairs; if you are late, we will not have noticed.
The freight lift is on the south face, the front door says "no buzzers" but does in fact have a buzzer; please use it. The lift is slow; it gives you time to think.
If your question is here, the answer is here too — saving you a form. If your question is not here, please write anyway. We answer everything within two working days.
The general inbox; checked twice daily by Margaux. Two-day reply, always.
Voice notes are welcome and often answered first. If we don't pick up, we are at the bench.
For quick questions and "is this in season in March?" — Inés runs it on rainy Wednesdays.
Editorial inquiries, store residencies, and stockists. Day rate from $1,200.
"The first email back was four sentences long, written like a friend, and ended with a question about the colour of my mother's garden. I knew right then."