< 90 MIN
Average response in city limits
Tree through the gable. Hailstorm at 2am. Sudden ceiling drip during the dinner party. We deploy within 90 minutes inside a 60-mile radius. We will tarp before we sell.
Dispatch Form ↓Roof leaks compound by the hour. Drywall absorbs, insulation packs, framing rots, mold seeds. The cost of a same-night tarp is almost always less than the cost of waiting until Tuesday.
Wind-lifted shingles, ripped flashing, missing ridge cap. We tarp tonight, document for insurance, return for the build.
Limb or full trunk through the deck. We work with your tree service crew to clear, then tarp the opening to the studs.
Active interior leak. We trace the actual point of failure with thermal + water-test, then patch from above same night.
Multiple hail bruises on shingles, dented gutters, soft-metal vents. Free claim audit included with the call.
Water backing up under shingles in winter. Steam-bar removal, temporary heat-trace, ventilation diagnosis.
Post-fire structures. We coordinate with public adjuster and remediation crew, tarp the perimeter, secure the structure.
This is a real timeline from a call we took in February. Tree through the gable, family of four, two hours after midnight. Documented because we believe in being legible.
Phone rings. Live dispatcher answers. Address logged, photos requested via text.
Dispatch · Foreman called from home · Crew of 2 paged.
Service truck out of the bay with 30×40 tarps, 2x4s, ratchet straps, gas saw, and ladder pack.
15 minutes from call to wheels-out is our committed window.
Survey, photo doc, drone if winds permit. Family is told what's about to happen and given a copy of the work order.
Foreman walks the homeowner through the plan before the saw starts.
30×40 tarp anchored to studs above the failure, battened with 2x4s screwed into rafters. Inside: dropcloth, fans, dehum.
Tarp is rated to 60 mph wind. Stays up until permanent repair.
Truck packed, area swept, work order + photos emailed. Foreman calls back at 9am to schedule permanent repair.
No upsell. No "while we're here…" The job is the tarp. The build is later.
We answer this form within 8 minutes, 24 hours a day. If you'd rather hear a voice, call (555) 010-7766 directly.
/// AFTER HOURS · NIGHTS · WEEKENDS · HOLIDAYS