Pulled from the inbox, sorted by category, written by a person. If we missed yours, Theo's email is at the bottom of this page — he answers within a workday.
Probably not your morning coffee — Your Business (the core line) is caffeine-free and hits differently. Most people use it as the 3pm replacement, not the 7am one. If you want a Your Business for the morning, try Sunrise; it has a small green-tea caffeine dose.
Mushroom coffees still rely on caffeine for the lift — they just have a smaller dose plus mushrooms on top. Your Business is a completely caffeine-free alternative pathway: L-theanine, lion's mane, and cordyceps for steady, calm energy.
Dietary supplements aren't approved by the FDA before sale (no supplement is). The FDA does regulate the manufacturing standards, and our facility is FDA-registered and GMP-certified. Every batch is third-party tested by Eurofins.
2g of sugar per serving — that's about one-tenth of a cola. The sweetness comes from real freeze-dried fruit and a tiny amount of monk fruit. Most folks describe it as "iced tea, slightly fruity."
The core line (Peach-Ginger, Hibiscus, Lemon-Yuzu) is 0mg caffeine. Sunrise, our morning blend, has 35mg of green-tea caffeine — about a third of a coffee. Always disclosed on the label.
Gluten-free: yes, certified. Vegan: yes. Kosher: pending — the certification is in process with the OK Kosher organization, expected mid-2026.
Formulated in our Austin lab, blended at a co-packer in San Marcos, TX, packaged at our East Austin warehouse. The supply chain runs about 28 miles end to end.
Yes. The electrolyte profile actually makes it gentler than coffee on an empty stomach. We still recommend pairing with a snack the first few times.
Most folks feel the lift inside 20 minutes of drinking it. The bigger shifts — fewer 4pm crashes, better sleep onset — show up around week two. The full effect is week six to eight.
Yes, but you don't need to. The actives are dosed for one serving a day. Two won't hurt you, but the second one isn't doing twice the work.
Nothing dramatic. There's no withdrawal — you didn't add caffeine, so your tolerance doesn't reset. The lift just goes away over a few days. We've had folks subscribe for a year, take six months off, then come back.
Probably, but check with your doctor. The actives are well-studied and generally considered safe, but L-theanine can interact with blood-pressure medication, and magnesium can interact with some antibiotics. Easy call to your pharmacist.
We don't have safety data for pregnancy or breastfeeding, so we don't recommend it for those situations. Talk to your OB.
Log into your account dashboard, click "skip next," done. The next charge moves out by your cadence (30 or 90 days). No phone call, no form. You can skip up to three months in a row before we'd ask if you want to pause instead.
Same place — your dashboard. One click, immediate. No retention call, no "are you sure" form. We hate that as much as you do. If you cancel and come back within six months, your discount stays.
Yes, anytime before the ship date. Log in, change the flavor, save. The new flavor goes out on your next scheduled date.
Yes — you can switch between 30-day and 90-day from your dashboard. The discount adjusts automatically. We don't charge you to change.
Update your address in the dashboard up to 48 hours before shipping. After that, hit Theo at care@yourbusinessco.com and we'll catch the box if it hasn't shipped yet.
No. One-time orders work fine, just at retail ($40/bag) instead of $32. We'll throw in a 15% subscribe-later code with your first one-time bag.
USA, Canada, and the UK. Free shipping on every subscription cadence; standard rates apply on one-time orders. Carbon-neutral via Pachama-verified offsets.
USA: 2–4 business days from our Austin warehouse. Canada: 5–7 business days. UK: 7–10 business days. We ship Monday and Wednesday — orders before noon Central catch the same-day truck.
Recycled cardboard outer, compostable bag inner, no plastic film. The carton has a "give it back" note — bring it to a meet-up and we knock $5 off your next bag.
USA, CA, UK as listed. We're working on EU (specifically DE/NL/FR) for late 2026. The customs paperwork on supplements is real, so we'd rather do it well than fast.
Email a photo to care@yourbusinessco.com — we replace it same day, no return required. We've shipped 380,000 bags and replaced 47 of them this way.
If you don't love your first bag, we refund it — open it, drink it, hate it, no return. One per household, applies to first bag only. About 1.4% of new subscribers use it; we're glad they tried.
Yes, within 30 days. Email care@ for a return label; refund hits your card 3–5 business days after we receive it.
Swap, free, before your next ship. We don't make you ship the bag back — keep it, give it to a friend, drink it anyway. Just hit reply and tell us which flavor next.
Yes — 20% off, year-round, for students, active military, veterans, and first responders. Verified through GovX. Stacks with subscription discount on the first bag.
Theo answers every email at care@. Has personally written about 12,000 of them. If you've ever cancelled and wanted to chat, you talked to Theo.