· Licensed pest specialists since 1958 · Eco-safe protocols · Same-day inspection ·
— About the laboratory · Est. 1958

A family
laboratory.
Three generations.

Your Business is a family-licensed pest-control laboratory founded by Marvin and Ruth Adler in 1958, now run by their grandchildren. We've kept the white lab coats, the clipboard protocols, and the obsessive insistence on microscope-confirmed species identification — because the chemistry only works if the diagnosis is right.

Vintage laboratory bench
EST.
1958
— The origin file

From a corner
bench in 1958.

The Adlers opened the lab on April 4, 1958, in a 380-square-foot storefront on Bench Street. Marvin was an entomology dropout from the state agricultural college; Ruth had spent the war years cataloging insect specimens for a USDA mycology program. Their thesis was simple — that nine out of ten failed pest jobs were misidentifications, not bad chemistry.

They wrote a 64-page protocol manual that first year. By 1965 they had three trucks, a permanent supervising entomologist on staff, and a closed-loop file system: every job opened got photographed, microscope-confirmed, treated, monitored, and signed off. We still file the same way today, just with iPads instead of carbon paper.

"Spray and walk away is what amateurs do. Identify, treat, monitor — that's a laboratory." — RUTH ADLER, FIELD NOTEBOOK 4, 1962
— The bench team

Lab coats
on everyone.

Every Your Business technician trains for six months in the lab before a single solo customer call. They study microscope ID, IPM theory, and the four-step protocol cycle. White coat, clipboard, name badge — that's the uniform on every visit, every season.

Helena Adler-Quinn
TECH · 001

Helena
Adler-Quinn

Supervising entomologist

Granddaughter of the founders. PhD entomology, signs every closure report in wet ink before a case file is permitted to close.

PhD ENTBCE22 yrs
Otis Park
TECH · 008

Otis
Park

Lead field technician

Specialist in subterranean termite work and large-property exclusion. Has personally sealed over 4,000 entry points across his career.

WDI Cert14 yrs
Marisol Vega
TECH · 014

Marisol
Vega

Commercial & food-service lead

Runs the commercial program for restaurants, schools, and food-processing accounts. Her chemistry-rotation logs are kept at every account on-site.

QualityPro9 yrs
Felix Bouchet
TECH · 019

Felix
Bouchet

Eco-safe protocol specialist

Owns our IPM curriculum and reviews every interior treatment recommendation in pet-and-child households before deployment.

IPM Cert6 yrs
— The kit

What's in the
truck.

Every Your Business technician arrives with the same calibrated kit: sprayers, monitoring stations, traps, and a live-hinged microscope case. We trust documentation more than we trust memory, and we trust calibration more than we trust documentation.

B&G compressed-air sprayer CAL · A1
EQUIPMENT · 01

Calibrated
backpack sprayer

Dual-tank B&G compressed-air rig calibrated weekly to 30 psi. Allows precise application rates measured in milliliters per square foot.

  • Weekly calibration log
  • Dual-tank chemistry rotation
  • Pet-safe formulations primary
Tamper-resistant rodent bait stations CAL · B2
EQUIPMENT · 02

Bait
stations

Tamper-resistant exterior stations keyed to a single proprietary lock. Replaced annually, logged on every visit with photos plus weight.

  • Photo + weight log
  • Single proprietary key
  • Replaced annually
Fluorescence microscope case CAL · C1
EQUIPMENT · 03

Field
microscope

Bausch & Lomb field microscope in a hinged hardwood case — same model the Adlers carried in 1962. Used to confirm species before any chemistry is selected.

  • 20x – 200x magnification
  • Field-portable hardwood case
  • Identifies before treating
Termite monitoring station CAL · D3
EQUIPMENT · 04

Termite monitoring
stations

In-ground stations installed every 10 feet around the foundation. Cellulose monitor first, active termiticide bait swapped in only on confirmed strikes.

  • 10-foot foundation interval
  • Quarterly inspection cycle
  • 5-year transferable warranty
Thermal heat unit CAL · E1
EQUIPMENT · 05

Thermal
heat unit

120,000-BTU electric heat unit for whole-room bed-bug remediation. Brings core temperature to 122°F for the duration required to kill all life stages.

  • 122°F core target
  • Multi-probe monitoring
  • Chemical-free remediation
Hardware cloth and exclusion gear CAL · F2
EQUIPMENT · 06

Exclusion
kit

Copper mesh, half-inch hardware cloth, expanding foam, and concrete patch. Rodent work is 80% exclusion — nobody wins by trapping in an open building.

  • Copper mesh + foam
  • Hardware cloth + cement
  • Photo of every seal point
— Credentials

Licensed,
credentialed.

Every chemistry we touch is logged, every technician credentialed in writing, every state and federal certification renewed on schedule. Most of these are framed in the front-office hallway — feel free to come read them.

YB

State pest-control
license

PCL-19580

Active state license since 1958, never lapsed. Renewed annually with current insurance binder filed.

QP

QualityPro
certification

NPMA-QP-04482

National Pest Management Association's QualityPro program — held continuously since 1998.

GS

GreenPro
eco certification

GP-IPM-2204

Integrated pest management eco-certification. Reviewed every two years with field audit by independent inspector.

BCE

Board-certified
entomologist

BCE-2009-0712

Our supervising entomologist Helena holds a BCE credential — the highest professional certification in the field.

WDI

Wood-destroying insect
inspector

WDI-S-7741

State-certified WDI inspectors authorized to perform real-estate transaction termite inspections.

EPA

Federal pesticide
applicator

EPA-CA-29B-883

Every applicator carries a current federal certification. Continuing-education hours logged annually with the state.

— Decade by decade

Sixty-eight
years on file.

A condensed chronology — six decades, three generations, one lab. Every step is referenced in our front-office archive book, available to thumb through during your inspection.

1958

The bench begins

Marvin and Ruth Adler open the laboratory on Bench Street with a single ring stand, three sample jars, and a borrowed Bausch & Lomb microscope. Twelve customers in the first month.

1965

Closed-loop protocol formalized

The four-step Inspect / Identify / Treat / Monitor cycle is written into the official protocol manual. Three trucks, full-time supervising entomologist on staff.

1974

First commercial contracts

The lab takes its first restaurant chain account. Chemistry-rotation logging procedures are formalized to prevent species resistance. Still in use today.

1989

IPM commitment

Second-generation owners shift the entire residential book toward integrated pest management — bait-first, spray-second. Botanical actives introduced where chemistry permits.

2002

Termite warranty program

The five-year transferable termite warranty launches, backed by the in-ground bait station network. Over 4,000 warranties have been written without a callback claim above 2.1%.

2014

Third generation arrives

Helena Adler-Quinn earns her PhD in entomology and joins the lab as supervising entomologist. The Adler grandchildren take operational ownership, with the founders semi-retired.

2026

Sixty-eight years and counting

Eleven trucks, twenty-four credentialed technicians, and 9,400+ files in the archive room. The Bench Street office is still our headquarters — same address, same protocol manual.

— What we stand on

Four
operating values.

01

Identify before
you treat

Microscope confirmation precedes any chemistry decision. No exceptions. Misidentification is the original sin of pest work.

02

Pet-safe by
default

Default formulations are rated for use around dogs and cats. Aggressive chemistry is a deliberate choice, never a habit.

03

Document
everything

Photos, GPS-tagged entry points, weight logs on every bait station. Cases close only on a wet-ink supervisor signature.

04

Re-treat for
free

If the pest comes back during your contract, the technician comes back. No callback fee, no negotiation. Period.

Come visit
the lab.

Tour the bench, meet the entomologist, browse the archive — and book your inspection while you're at it.

Book inspection → See cases cleared