Real humans (and a few good dogs) ready to help you find what you need or solve whatever's not quite right. We respond to every message within 24 hours.
Anytime, anyway. We love hearing from pet parents.
Tell us about your pet, your order, or your wildest enrichment idea.
The questions pet parents ask most often.
Most orders ship within 24 hours. Standard shipping arrives in 3–5 business days, expedited in 1–2. Orders over $39 always ship free.
30-day happiness guarantee. If your pet doesn't love it, send it back for a refund or replacement — your choice. We even cover return shipping for the first item.
All treats are single-ingredient or short-ingredient list, grain-free where noted, and reviewed by our in-house vet. Ingredient lists and allergen info are on every product page.
Yes! Most consumables (food, treats, litter, shampoo) can be set on a 30 / 60 / 90 day subscription with 10% off every order. Cancel anytime.
Every product page has a sizing guide based on your pet's weight and breed. Still not sure? Email us with a photo and we'll help you choose.
Currently we ship across the US and Canada. International expansion is on the roadmap — join the newsletter to be the first to know.