Two ways to summon the truck — pick up the line, or fill in the dispatch slip below. Average response inside the 22-mile service ring runs thirty-one minutes. After-hours surcharge (11p–6a) is a flat $35, posted on the ledger and on the invoice.
Mon – Sun · 6 a.m. to 11 p.m. — flat ledger rates, no surcharge. We answer on the second ring.
11 p.m. – 6 a.m. — same ledger rates plus a flat $35 after-hours surcharge. Same trucks, same smiths.
22 miles from the workshop. Outside the ring? Mileage billed at $1.40/mi past the line.
Property managers & commercial accounts get a dedicated dispatch number after the first job.
A truck is dispatched the moment the slip lands at the workshop — the closer of the two trucks, based on the cross-streets you give us. We'll text on arrival; we'll hand a paper invoice to your door.
Two trucks, one workshop, a circle drawn around the city. Inside the line is flat-rate. Outside the line, mileage is added at $1.40 per mile past the boundary.
The workshop sits in the heart of the metro region, with the two trucks stationed within five miles of one another at all times. We service every neighborhood inside the 22-mile ring at the flat ledger rate — no “hot zones,” no “premium districts,” no surge pricing.
— Past the dashed line, mileage is billed openly at $1.40/mi each way. We tell you the number before the truck rolls.
The same ledger that's been on the workshop wall since 2009. Same prices for every customer, every job, every hour — handed to you on paper at the curb.
Picks up on the second ring, day or night. The owner or the apprentice answers — never a call-center.
(555) 010-2009For property managers, commercial RFPs, and non-urgent quotes. Replies inside one business day.
hello@yourbusiness.comThe bench is open Tue – Fri 9 to 5, Sat 10 to 2. Walk-ins welcome for keys and small repairs.
148 Cherry LaneFor repeat commercial accounts & property managers. Net-30 invoicing, dedicated dispatch.
trade@yourbusiness.comInside the 22-mile service ring, 31 minutes is the running 12-month average. The closer of two trucks is dispatched based on cross-streets, with the other staying covering the workshop.
Yes — Visa, Mastercard, Amex, Discover, Apple Pay, and Google Pay, plus cash. A paper invoice goes in your hand the moment the work is done.
No. The price posted on the ledger is the price on the invoice. The only add-on is the flat $35 after-hours surcharge between 11pm and 6am, disclosed up front.
Yes — the line is open every day of the year, including Thanksgiving, Christmas, New Year's Day, and the Fourth of July. The same flat ledger rate applies.
For lockouts, yes — we verify ID against the lease or registration. For re-keys and scheduled work, a property manager or representative can sign the work order.
For any standard residential or commercial pin tumbler, a fresh hand-cut key takes about ten minutes on the truck. Transponder keys take roughly thirty.