In-network with 40+ commercial, government, and exchange plans across North Carolina. If you're uninsured, every visit has a posted self-pay rate — never a bill in the mail you weren't expecting.
If you don't have insurance, every common visit type has a single price that covers the visit, basic labs, and the X-ray reading where applicable. No surprise itemization, no "facility fee," no balance bills six weeks later.
Add-on services have flat add-on prices listed below. Pay at check-out, get a receipt suitable for HSA/FSA reimbursement.
These are 30-day averages from actual claims. Your specific copay depends on your deductible, plan tier, and whether you've met your out-of-pocket max for the year.
We bill your insurance directly. You pay only your copay (or coinsurance) at check-out. We never balance-bill — if your plan denies a charge for any reason except plan exclusion, we eat it. Any unexpected bill in the mail is a mistake; call us and we'll fix it.
You'll pay our self-pay flat rate ($135 standard visit) at check-out. We submit the claim to your plan so it counts toward your deductible. If the plan-allowed amount is less than what you paid, we refund the difference within 30 days.
Yes — every Your Business visit, telehealth, lab, X-ray, and over-the-counter item we sell is HSA/FSA-eligible. We hand you an itemized receipt with CPT codes; most cards charge directly.
For balances over $250, we offer 0% interest 3, 6, and 12-month payment plans through PayZen. No credit check, no late fees, automatic monthly draft. Set up at check-out or by calling billing.
Probably not — our list is the most common 40+. We accept many smaller and EAP plans not listed. Call (919) 555-0149 with your member ID and we'll verify in 5 minutes. If we're truly out of network, we charge the self-pay rate and submit a claim for any out-of-network reimbursement.
Through our patient portal (link from your check-in email), or call records at (919) 555-0118. Records request is free; itemized bill copies are free; complete chart copies for transfer to a new provider are $0.50/page after the first 25 pages.
Yes — CareCredit, Sunbit, and PayZen are all accepted. Apply at check-out in 60 seconds, get instant approval for amounts up to $5,000, no credit impact for the inquiry.