Co-managed and fully-managed IT, cybersecurity, and cloud for mid-market companies in Boston, Cambridge, and surrounding 128. SOC 2 Type II certified. 99.97% uptime track record.
Across 47 active engagements, these are the metrics that move first. We measure them and report monthly — every client gets the same dashboard.
Median time to first engineer touch on a Priority-1 ticket. SLA is 30 minutes.
Trailing-36-month uptime across managed customer infrastructure. SLA is 99.9%.
Reduction in phishing-simulation click rate within 90 days of onboarding our security training stack.
Average reduction in total IT spend (vendors + licensing + headcount) within 12 months.
Helpdesk, endpoint management, patch + vulnerability management, vendor liaison.
EDR, MDR, SIEM, security training, incident response. Soc2-aligned tooling and process.
AWS, Azure, GCP, Microsoft 365, Google Workspace migrations and operations.
SOC 2 readiness, HIPAA, PCI, ISO 27001 program management. Auditor-ready in 16 weeks.
The free audit is genuinely free. We've never tried to convert one into a sales call without permission. If we're not the right fit, we'll tell you who is.